Refund and cancellation policy — BoostMyChat

Last updated: 5 October 2026

Monthly, cancel any time

BoostMyChat subscriptions are billed monthly in advance. There is no contract, no minimum term and no cancellation fee. There is no free trial: you can try the assistant in the live demo on our website before you subscribe.

How to cancel

Sign in, open Plan & billing in your dashboard and choose Manage billing, then cancel. Or email support@boostmychat.com from the address on your account and we will cancel it for you.

When you cancel, the assistant keeps working until the end of the month you have already paid for. You are not charged again. You can export your leads before the month ends.

Refunds

We do not give refunds or part refunds for the current month or for unused days. Because you can cancel at any time, you are never charged for a month you did not start.

This does not affect any right to a refund that the law gives you. If you were charged in error (for example, charged twice, or charged after you cancelled), email support@boostmychat.com and we will put it right.

Who processes payments

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Receipts and invoices come from Paddle.

Contact

support@boostmychat.com

BoostMyChat is a product of Repay Media (1307368 B.C. Ltd.), 200-1462 W. 8th Ave., Vancouver, BC V6H 1E1, Canada.